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Tissue Guarantee

How to bank with Cryosite

1) Enrol with Cryosite

Complete the Cryosite Storage Agreement:

If you prefer we can mail or email the Storage Agreement to you. The Storage Agreement explains our terms and conditions, gathers necessary information about you, the birth, the mother's medical history and your chosen storage option and payment plan. If you fill out a paper copy: simply fax, post or email us your completed Storage Agreement. If you completed this using our online enrolment there is nothing else to do. 

2) Await delivery of your collection kit 

Once Cryosite receives and reviews your application we will confirm receipt of your agreement and send you your Cord Blood & Tissue Collection Kit approximately 4-6 weeks before your due date. If your due date is less than 4 weeks, or your baby looks as though he or she will arrive earlier than anticipated, please call us urgently as in most cases we can dispatch your kit to you overnight.

3) Take your collection kit to the hospital when you give birth

Take your collection kit with you to the hospital when you are in labour. The cord blood and tissue, and maternal samples are collected by your obstetrician, or our collector, at the time of birth and placed back into temperature controlled shipping container and sealed.

4) Call our courier when your baby is born

You or your partner must notify our specialist courier who is on call 24 hours a day via our dedicated 1800 number. You (or a family member) will be asked to sign a packing slip and consignment note by the courier, releasing the samples for shipment to our stem cell laboratories for processing, testing and storage.

Things to note: 

Once you have decided to save your baby's cord blood or tissue it is important to discuss this decision with the health professional who will be delivering your baby, such as your obstetrician or midwife.

If you have a private obstetrician: check that they agree to collect your baby’s cord blood or tissue at the time your baby is delivered. Most obstetricians are already familiar with the collection process; however, if your healthcare professional is unfamiliar with the collection process you can direct them to this website for further information, or they can call 1800 220 410 to discuss any queries they may have. We can provide them with training videos and instruction on use of the collection kit if required.